Shipping Policy

Shipping & Delivery

Delivery Time=Processing Time(1-3 days)+Shipping Time(7-14 days)

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

For example, if you order a mini washing machine, it will need 1-3 business days of processing time and then 7-14 business days of shipping time. Therefore, you can expect to receive it in 8-17 business days.

Shipping Fee

Free shipping on orders over $30.

You can choose the shipping method during checkout:

-Standard Shipping: $5.99
Delivery usually takes 7-14 business days.

-Priority Shipping: $8.99
Delivery usually takes 7-12 business days.

PLEASE NOTE, due to COVID-19 your order may be delayed. Our small team is taking extra steps to ensure safety during these times and fulfillment lead times may take up to 7 business days at this time. We process and ship out all orders Monday through Friday, not including holidays.

To Track Your Order

Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. Please note that it may take up to 48-72 hours for your tracking information to update on the carrier's tracking website.

You can easily track your ordered item from our website

https://smarthome999.com/pages/track-order

Duties & Taxes

Once the package reaches the destination country, any import duties and taxes will be charged and these must be paid by the recipient of the package. Unfortunately, as customs policies vary from country to country, we have no control over these fees. If you have any questions about customs charges, it is recommended that you contact your local customs.

Need More Help

If you experience any delays in tracking updates, we recommend you check the estimated delivery time. If your package is taking longer than scheduled, please contact us. Our customer service will get back to you as soon as possible.
Email at: contact@smarthome999.com